Privacy Policy

At Expo Appliance, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our website and services. By using our website and services, you consent to the collection and use of your information as described in this policy.

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Information We Collect

When you use our website or book our services, we may collect the following types of information:

1. Personal Information: This includes your name, contact details (such as email address, phone number), and address.

2. Appliance Information: Details about the appliance you need service for, such as make, model, and issues.

3. Payment Information: If you make a payment through our website or in-person, we may collect payment details such as credit/debit card information.

4. Communication: Any correspondence or communications you have with us, including emails, phone calls, or messages through our website.

 

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: To schedule appointments, deliver services, and communicate with you regarding your service requests.

2. Billing and Payments: To process payments and invoices for services rendered.

3. Customer Support: To respond to inquiries, provide technical support, and address any issues you may encounter.

4. Marketing: With your consent, we may send you promotional offers, updates, and newsletters about our services.

5. Improving Our Services: To analyze usage trends, gather feedback, and improve the quality of our services and website.

 

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as technicians, payment processors, and marketing agencies.

2. Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

 

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Your Choices

You have the right to:

1. Access: Request access to your personal information that we hold.

2. Correction: Update or correct any inaccuracies in your personal information.

3. Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

 

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for updates.

 

Contact Us

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at 803-710-3976 or info@expoappliance.com.